Captain’s log, stardate 20170120
Sent by Jonathan Stark on January 20th, 2017
Before I get to today’s email, I have a quick favor to ask... several folks let me know that they didn’t get my email from yesterday. It turns out that it ended up getting marked as spam (probably because I included so many links).
If you have the time, please see if you can find yesterday’s email (subject: “[AUDIO] Ditching Hourly 017: Escape Hourly Billing with Productized Services with guest Kurt Elster”) and mark it as “not spam”. Thank you! —J
Reader Florian M writes in with question about how to handle multiple prospects simultaneously:
I just finished reading your HBIN book. Loved it.
I was wondering: you write that your quote “is good for 30 days”. What do you do if you have 2 such quotes out and both clients accept it? You probably won’t be able to do 2 projects at the same time. Also, you could wait for 30 days but the client may reject the quote, and you wasted time “waiting”. How do you handle this situation?
The “30 days” duration is just a suggestion. If I was receiving lots of leads (or expecting to receive lot of leads because of increased marketing activities), I’d go with a shorter duration; probably 14 days, but if things were really busy, 7 days.
To answer the reader’s question specifically:
I had to write two quotes, I would:
In a nutshell: I operate on a first come, first served basis; and with as much transparency as possible.
If a third prospect asked for a quote while the other two were outstanding, I would schedule my sales meeting with Prospect 3 for a date on or after the expiry of the second quote.
If a FOURTH prospect asked for a quote at the same time as the other three, I would double the prices on my website :)