“Are you okay with this hinge?”

Sent by Jonathan Stark on December 3rd, 2016

Yesterday I mentioned that behaving like an expert requires that you make decisions on your client’s behalf.

Here’s a hilarious clip from Seinfeld that demonstrates the exact opposite behavior:

https://www.youtube.com/watch?v=5vvWlZUYVOM

Check it out (it’s only 56 seconds long) and then ask yourself...

“Do I sometimes do the exact same thing?” by asking questions like:

Your clients don’t want to be involved in every decision you face during a project.

But if you ask them for an opinion, they’re going to give you one.

And then they’re going to expect you to follow through on their opinion.

This is a big source of scope creep and failed projects. 

Stop asking. 

Yours, 

—J


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