Captain’s log, stardate 20161009
Sent by Jonathan Stark on October 9th, 2016
Reader Aaron W. wrote in to ask a follow up question regarding the “Why Me?” category of questions in a Why Conversation (i.e., the sales conversation you have with prospective clients before writing a proposal).
In case you missed yesterdays message, here’s a quick recap of that category:
Here are Aaron’s follow up questions:
1. Do you offer to connect them to junior resources if they ask?
Sure, if I know someone. If they wanted me to do a proper search, I’d give them a quote for that. I’ve never done this but some of my students have. 2. They don’t know if there is off the shelf software - do they turn this around and ask you to recommend?
If I know of something that might solve their problem, I’d certainly suggest they look into it. If I don’t, I would still suggest that they look around before hiring me (or anyone else) to do custom work.
The underlying message that I try to send is that paying me a ton of money to do custom work should be a last resort. Many client situations are not very unique and can be handled with junior talent and off-the-shelf software.
In the exceptional case where neither of those options are acceptable, the client will usually be prepared to pay a premium price because they understand that they require bespoke software custom tailored to their unique needs.
Thanks for the question, Aaron!
P.S. I finally settled on a name for my new podcast (“Ditching Hourly”) and it’s set to launch on Monday October 17. W00t! Sign up here to make sure you don’t miss an episode -> https://jonathanstark.com/podcast