January 27, 2026
Why Hourly Billing Is Holding Your Firm Back
Michael Palmer had me on The Successful Bookkeeper Podcast to talk about the difference between pricing vs billing in professional services.
Even if you’re not an accountant or bookkeeper, I think you’ll find the conversation useful if you’re building a business based on your expertise.
From Michael’s show notes:
"The hardest thing is to try not to solve their problem in the sales interview, just listen to the business case, and then come up with clever ways to achieve that business case as easily as you possibly can. So you’re looking for smaller projects, not bigger projects. It’s a complete mind shift.”
—Jonathan StarkJonathan Stark, author of Hourly Billing is Nuts, breaks down why hourly billing holds you back. He shares how shifting to value-based pricing changes your income, your clients, and your time. Jonathan explains how writing, teaching, and niching help you stand out, and why clients buy outcomes, peace of mind, and confidence, not hours.
Chapters
- Why hourly billing is nuts & how Jonathan discovered it
- Discovering value-based fees & applying them in year one
- Breaking the habit of scoping during sales calls
- Pricing options based on outcomes, not deliverables
- How fixed pricing improves trust & client behavior
- Connecting your work to revenue growth or cost reduction
- Selling peace of mind as a measurable outcome
- Why working fewer hours should not mean earning less
- How AI & automation increase value, not risk
- Why predictable pricing benefits both you & your clients
- Identifying what different clients truly value
- Letting go of poor-fit clients to grow sustainably
- Why Jonathan wrote Hourly Billing Is Nuts
- Books that support the shift away from hourly billing
- What it means to “own your authority”
- Why being different matters more than being cheaper
- Using specialization to escape price competition
- Writing as a long-term growth strategy
- Where to find Jonathan’s free resources
Sharing is caring...
Do you know an accountant or bookkeeper? Please consider sharing this episode. TIA!
Yours,
—J