Captain’s log, stardate 20200702
In today’s group coaching session, we had a bunch of good questions that touched on topics like:
Here are some of the questions I answered today:
My previous projects have all been in the $3000 to $8000 range. With that pricing, just sending over a proposal always seemed enough. However, I’m about to send over my first $30k+ proposal, and I’m wondering if a proposal is enough. Are there other documents you recommend I have the client sign as well? Right now, I’m using your TPS proposal template. The project is developing a web application, if that matters. (timestamp 1m 37s)
In previous group coaching sessions, you’ve said it’s important to determine some metric that can be tracked while we work on the project. I feel like I’m having a hard time wrapping my head around this concept, though. I know this will always depend on the client and should be determined with them, but could you come up with some examples of things you could track? Like for a web app, or a website redesign, or rewriting a website’s copy. (timestamp 9m 40s)
How do you respond when prospects get angry at you for asking “why” questions? (timestamp 20m 11s)
We are a business design consultancy (ideo style), which helps companies to implement digital transformation, through rapid prototyping. Many of our services are quite custom. However, we would like to have some productized services, easy to implement and of a small cost (about 1k - 5k). We couldn’t have an idea of what to do. Our expertise is in agility, business viability analysis, service design, user story, user experience, metrics and rapid prototyping. (timestamp 28m 58s)
What are some simple scripts to use when clients start asking for work that’s in a level of engagement deeper than what they paid for? (timestamp 38m 46s)
(If you’re curious, you can review the entire list of past questions here)
Do you have questions like these that you’d like to get answered?
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