Captain’s log, stardate 20190506
Sent by Jonathan Stark on May 6th, 2019
This week on TBOA, Rochelle and I are joined by Charles Green, legendary author of The Trusted Advisor, who shares years of wisdom about building trust with clients.
LISTEN NOW -> The Trusted Advisor with Charles Green
Seriously, this one is a MUST LISTEN. Check it out.
“A trusted advisor is someone you feel comfortable telling your innermost as well as your outermost thoughts.” –CG
“The truth is trust doesn’t just aggregate naturally over time. It accrues in little step functions, moments when you say the right thing and somebody opens up to you.” –CG
“If you aspire to be a trusted advisor to your clients, the wrong strategy would be sitting around aggressively waiting for the phone to ring.” –CG
“We said it’s really not a data book, it’s more kind of a wisdom book.” –CG
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