August 22, 2016

Just Say No

Over the next week or so I’m going to get into some pretty nuanced answers to the question: 

“Can we get a discount?”

Before I do that, I want to make sure that one thing is perfectly clear... 

The answer is:


Of course, you probably shouldn’t bluntly respond with a no. And in different situations there may even be an exception. 

But just so you know... if you get overwhelmed by all of the tactics that are to follow, a polite “No” is almost always better than a “Yes.”