Captain’s log, stardate 20160822


Just Say No

Sent by Jonathan Stark on August 22nd, 2016

Over the next week or so I’m going to get into some pretty nuanced answers to the question: 

“Can we get a discount?”

Before I do that, I want to make sure that one thing is perfectly clear... 

The answer is:


Of course, you probably shouldn’t bluntly respond with a no. And in different situations there may even be an exception. 

But just so you know... if you get overwhelmed by all of the tactics that are to follow, a polite “No” is almost always better than a “Yes.”




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