September 18, 2024
Prepayment vs Retainer
The word “retainer” is very poorly understood.
For example, I saw a post on LinkedIn that referenced hiring an expert witness on a “five-hour retainer” for $4,000.
Five hours?
That’s not a retainer.
That’s just prepayment for a block of hours.
Which is still hourly.
I mean... it’s right in the name:
Five HOUR retainer.
In my universe, a retainer is:
A specific type of productized service where an expert offers their clients 24/7 access to their advice on a subscription basis. Retainers are typically paid in advance on a monthly basis but sometimes quarterly or even annually.
What ISN’T a retainer?
It is not a support contract.
It is not a maintenance contract.
And it most certainly IS NOT prepayment for a block of hours.
Yours,
—J