Aligning Your Client Experience With Your Brand

Sent by Jonathan Stark on August 5th, 2019

This week on TBOA, Rochelle and I answer the question:

“How can you align client experience with your brand?”

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Talking Points

Quotable Quotes

“Marketing and branding should not be about pretty pictures and telling a story that is not real.” –RM

“I can feel the difference when I onboard people now, I can feel them sit back and relax.” –JS

“In an ideal world we use technology in a way that makes our brands stronger, that ties people more closely to us.” –RM

“My actual product is customer satisfaction.” –JS

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Yours,

—J