August 4, 2019

Aligning Your Client Experience With Your Brand

Sent by Jonathan Stark on August 5th, 2019

This week on TBOA, Rochelle and I answer the question:

“How can you align client experience with your brand?”

!!! LISTEN NOW !!!

Talking Points

Quotable Quotes

“Marketing and branding should not be about pretty pictures and telling a story that is not real.” –RM

“I can feel the difference when I onboard people now, I can feel them sit back and relax.” –JS

“In an ideal world we use technology in a way that makes our brands stronger, that ties people more closely to us.” –RM

“My actual product is customer satisfaction.” –JS

Sharing is caring!

If you enjoyed this episode, please consider sharing it with a few friends who might find it useful. Thanks!