Captain’s log, stardate 20190513
Sent by Jonathan Stark on May 13th, 2019
This week on TBOA, Rochelle and I answer the question:
What do you need to do to build trust as an authority?
LISTEN NOW -> Trusted Authority
“The easy box to draw is what the world sees as credibility.” –RM
“I’ve had people tell me a bunch of times that my demeanor is what convinced them.” –JS
“In a service business there’s a whole lot of collaboration with your clients.” –JS
“One way to build intimacy is to ask questions – about them. And listen to the answers.” –RM
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