May 13, 2019

Trusted Authority

Sent by Jonathan Stark on May 13th, 2019

This week on TBOA, Rochelle and I answer the question:

What do you need to do to build trust as an authority?

LISTEN NOW -> Trusted Authority

Talking Points

Quotable Quotes

“The easy box to draw is what the world sees as credibility.” –RM

“I’ve had people tell me a bunch of times that my demeanor is what convinced them.” –JS

“In a service business there’s a whole lot of collaboration with your clients.” –JS

“One way to build intimacy is to ask questions – about them. And listen to the answers.” –RM

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