March 20, 2019
“What if my sales call descends into chaos?” and more...
Sent by Jonathan Stark on March 21st, 2019
In today’s group coaching session, we had a bunch of good questions that touched on topics like:
- What to do if your initial sales interview has a big group of people show up and is total chaos
- How to come up with a price when there’s no tangible bottom line financial return from the engagement
- How to create a quote based on something other than your old hourly rates
- How to configure options in a proposal when you actually do know the client’s budget
We also did a deep dive on what to do first when you’re considering hiring a virtual assistant.
Good stuff!
Here are the actual questions I answered today:
What do you do when you can’t get a decent understanding of what a prospect’s “ideal outcome” on a first call with them? I just had a weird initial consult with a very large non-profit who showed up with 12 people on the call (only expecting one), and I simply couldn’t get simple answers from them as everyone kept jumping in with their thoughts and confused things. Got out of hand real fast. (timestamp 1m 20s)
I am a filmmaker who works fast and feel that many of the times I lose money due to being fast at my craft. When asking the client the why questions and they do not give you an amount that they hope to make off of the video you produce, how can you create a quote if you do not base it on your old hour rates? (timestamp 9m 28s)
What if I ask a client how much they are willing to invest, but say they only want to invest $5,000? Is that what you charge or do you create a proposal with three different prices with $5000 being the top tier? (timestamp 31m 24s)
Is it better to position yourself as a video consultant rather than a retention consultant? Does it matter? (timestamp 41m 15s)
I’ve heard you rave recently about your VA on podcasts and am trying to think about what I could use one for. Can you brain dump some of the stuff you have yours do? Context: rails software developer doing/ paid discovery + currently lots of implementation (timestamp 51m 49s)
(If you’re curious, you can review the entire list of past questions here)
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Yours,
—J