September 7, 2020
Ask Don’t Tell
Do not try to tell your clients what they really want.
Instead, relentlessly ask them what they really want until you are sure that you understand.
Yours,
—J
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September 7, 2020
Do not try to tell your clients what they really want.
Instead, relentlessly ask them what they really want until you are sure that you understand.
Yours,
—J